Josiah J. Murphy
josiahjmurphy @ gmail.com
Summary
Extensive experience in customer service, training employees, and small business logistics. Graduate training in human systems, communication, and teaching.
Key Skills
Management
Customer Service
Logistics
Training
English (native)
Spanish (ILR 2)
American SL (ILR 1+)
‘Ōlelo Hawai‘i (ILR 1)
Education
MA, Teaching English as a Second Language, Kent State University at Kent (OH)
BA, Spanish & Liberal Studies, Dordt University (IA)
Cert., Captioning-Transcribing, Rochester Institute of Technology (NY)
Relevant Service Experience
2023-2025 Front Desk / Events. Waikīkī Aquarium, Waikīkī, Honolulu, HI
2014 - 2020 Department Secretary. Modern and Classical Language Studies Dept., Kent State University, Kent, OH
2008 - 2014 Office Administrator. Youngstown Community Center for the Deaf, Youngstown, OH
2006 - 2008 Claims Processor. Gallagher Bassett Services (AIG), Boardman, OH
2006 Front Desk Lead. Glacier Park Lodge, East Glacier Park, MT
2004 - 2006 Clerk / Shipping Manager. Aaron’s Books / Shipping Services Etc., Salem, OH
2001 Gift Shop Clerk. Lake McDonald Lodge Gift Store, Lake McDonald, MT
2000 Guest Services. Colter Bay Village Campground, Moran, WY
Awards
Merit Based Leadership – GSO
Peak Performer - GPL
Teacher of Distinction – CEAIE